UPMC Member Resources
Care Where You Want It
Full in-network access to UPMC
- Participating community doctors and hospitals
- Access to a national extended network when you are traveling and need urgent care
- www.upmchealthplan.com/find
Help Wherever You Are
If you or your covered dependents experience an emergency while traveling more than 100 miles from home for less than 90 days, Assist America can connect you to doctors, hospitals, pharmacies, and more.*
- Emergency medical evacuation •Medical monitoring and referrals
- Foreign hospital admission assistance
- Prescription assistance
Travel emergencies can happen anytime. Assist America has you covered. Download the Assist America mobile app to contact the 24/7 Emergency Operations Center
Advice When You Need It
UPMC registered nurses are available to answer general health questions or help you determine what care you need—at no cost. Get prompt and efficient service:
- Advice on how to treat a condition at home
- Guidance about whether to seek a higher level of care
UPMCMyHealth 24/7 Nurse Line 1-866-918-1591 (TTY: 711)
UPMC AnywhereCare – Virtual Telemedicine Visit
UPMC AnywhereCare provides access to treatment for a variety of nonemergency conditions:
- Cold and flu symptoms
- Sinus and allergy symptoms
- Bronchitis
- Sore throats
- Pink eye
- Rashes
Gym Memberships
Work out the way you want with the Active&FitDirect™ program. You’ll have access more than 10,000 fitness centers nationwide and over 800 on-demand fitness videos for just $25 per month.
Health Coaching
Our telephonic health coaching programs are available at no cost to you, and they can be scheduled at times that are convenient for you.
Our health coaches are registered dietitians, nurses, certified diabetes counselors, smoking cessation counselors, or licensed social workers. They can:
- Customize a plan that will align with your priorities and learning preferences.
- Encourage you to set goals and overcome challenges.
- Provide support and resources that can help you reach your goals.
Health Coaching Programs
Our lifestyle improvement programs can help you:
- Lose weight.
- Eat better.
- Reduce your stress.
- Quit using tobacco.
- Increase your physical activity.
Our condition management programs can help you:
- Manage your diabetes.
- Manage your heart disease.
- Control your asthma or other chronic conditions.
